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IMMEDIATE RELEASE

The Ontario SPCA and Humane Society partners with Smart.Vet to bring virtual veterinary care to shelter pets and foster families
Stouffville, ON (June 29, 2020) – The Ontario SPCA and Humane Society has partnered with Smart.Vet telehealth to give animal centre staff and volunteer foster families virtual access to veterinarians to ensure animals always have the best care possible, without the stress of travelling, regardless of their location, or the time of day when a health concern arises.

Through the Smart.Vet website, reaching a veterinarian is just a click or phone call away when health concerns arise after hours or on weekends. The telehealth veterinary service is designed to complement routine veterinary care.

The telehealth service will be used in Ontario SPCA animal centres across the province, and will also be accessible to volunteer foster families who care for animals in their own homes. Should a foster animal become ill, or if there is a concern for the animal’s health after hours when veterinary clinics are closed, Ontario SPCA foster parents can access Smart.Vet and consult with a veterinarian without having to leave their home.

“Wherever possible, we will continue to work with our local veterinarians who have always provided exceptional care for the animals in our centres,” says Daryl Vaillancourt, Chief, Humane Programs & Community Outreach, Ontario SPCA and Humane Society. “Smart.Vet is an extra level of care we can now provide to the animals in our centres, and it minimizes travelling to help slow and stop the spread of COVID-19.”

Smart.Vet is also available to the public. In some areas of the province, such as remote Northern communities, veterinary care can be hours away. For people in those communities, Smart.Vet is a tool that can help them triage health concerns with a veterinarian virtually to determine the best treatment plan for their animal.

“The Smart.vet team is really looking forward to this exciting new partnership with the Ontario SPCA and Humane Society,” says Dr. Sharon Quinn, co-founder and Medical Director of Smart.Vet. “We are committed to improving access to veterinary care for all animals and welcome the opportunity to assist pet foster parents, as well as to work together with the Ontario SPCA on providing innovative solutions for those in underserved and remote communities.”

To learn more about this telehealth service, visit Smart.vet

For more information on the Ontario SPCA and Humane Society, visit ontariospca.ca

Greetings All,

We have completed our latest software release. The latest release includes french language support for the entire client facing experience including Landing page and Client Portal. If you’re a french speaking clinic, you can now set the language for your landing page and complete user experience to french!

To change the language,

– Login to your platform
– Click ‘Landing Page’ from the left-hand navigation column
– Under the new ‘Languages’ section, you can select between english and french

Greetings All,

We successfully rolled out our new permissions system last week. This new capability expands upon our ‘administrator | non administrator’ functionality. For current administrators, you can now adjust platform section visibility for all of your users in the system, and also add unlimited ‘non-consulting’ users at no charge. This is useful for your Practice Managers, Reception, etc who won’t be performing consultations, but will be co-ordinating consultations.

The new permission system is accessible within ‘Admin Settings -> Employee Management’. For each employee in the system, you can adjust their role and section visibility. Example: If you want a specific user to have access to consultation services and the landing page section only, that can easily be set now as you can control visibility to each section of the platform per user.

Setting the Role for a Specific User:

Consulting User: Can perform consultations within the platform. Only accounts with this role enabled will be billed on a monthly basis.

Admin: Is typically the platform owner and has access to every section / feature within the platform.

Note: You do not need to set a role for a specific user if you don’t want them having consultation capabilities or being an admin. Simply leave both boxes unchecked. Don’t forget to click ‘Save’ if you’re making any changes to the roles.

Setting Permissions For a Specific User:

You can set visibility for a user to specific sections of the site by checking the boxes associated to each area as shown below. You do not need to select a role in order to set permissions. Remember to click ‘Save’ if you’re making any changes to permissions.