Use Smart.Vet to Determine the Urgency of Your Pet Concern

Our mission at Smart.vet is to understand your pet concern and provide accurate guidance and advice. We are looking to help you determine whether the situation will naturally correct itself OR you should see your local veterinarian immediately. To help right now, here are questions we commonly receive online:

1 How urgent is my concern?

Should I take my pet in to an emergency hospital right away or can this wait until my regular doctor is available? This is one of the most common questions on Smart.Vet helps. Ask us today!

2 My pet consumed something it shouldn't, what should I do?

If there is packaging material left over, please keep it handy so that we can see it. Take pictures or videos of the packaging or symptoms and attach them to the consultation prior to the conversation with us.

3 Is this odd behavior by my pet normal?

Connect with a veterinarian now to help determine the root cause. Remember that you can upload and submit a video of the concerning symptom/behavior, prior to the video call, in case your pet doesn't exhibit those symptoms during your video call.

4 Adverse reaction to new medication?

Did your pet recently begin a new medication and is he/she now experiencing side effects? Do you have questions about the medication you are giving that you didn't think to ask your regular doctor? Chat or email with a veterinarian to determine what to do next.

5 Is there anything I can or should try at home before taking my pet in to be seen by a doctor?

Many over the counter medications used by people are not safe for pets, or need to be used at very different doses. Pets are not small humans, and to treat them as if they are can be dangerous. Call us to clarify before administering medications and supplements to your pet.

6 How can I improve my elderly or sick pet's quality of life?

How do I know when it's time to say goodbye? Learning about the available options for end-of-life care can significantly improve your pet's comfort and your peace of mind. Such a tough conversation. We want to make it as easy as possible for you both.

7 Vaccinations?

What vaccinations does my pet really need and how often should they be given? Which vaccines are right for my pets?

8 Do you have questions about diet/feeding?

Want to know if your pet is a healthy weight? There is a lot of misinformation out there - let us help you get to the bottom of things and figure out a dietary solution for your pet.

Start with a Free Message by using Coupon Code PETCARE

Book a 1-on-1 session via video, phone, or send a message to one of our Veterinarians to handle your needs. If this is your first time using Smart.Vet, try sending us a message and let us earn your trust!

Message: Have a Question? Ask a Veterinarian Now? via message

Have a message conversation with a Veterinarian (licensed in the province of Ontario) via the messaging system within our platform
Enter questions that you'd like to discuss within the message consultation.
Attach any supporting videos, pictures, or documents for our Veterinarian to review, including: symptoms, skin infections, odd behaviours, etc.
Consultation summary provided upon completion. You can access your past consultation summaries at any time.
Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.
Answered within 24 hours
Your first message is free using Coupon Code: PETCARE

Get Started

Phone Conversation with a Veterinarian Today! via phone

15 minute phone conversation with a Veterinarian (licensed in the province of Ontario). We call the number you provide!
Enter questions that you'd like to discuss within the message consultation.
Attach any supporting videos, pictures, or documents for our Veterinarian to review, including: symptoms, skin infections, odd behaviours, etc.
Consultation summary provided upon completion. You can access your past consultation summaries at any time.
Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.

Get Started

Video Conversation with a Veterinarian Today! via video

15 minute video conversation with Veterinarian (licensed in the province of Ontario). No downloads needed for the video conversation!
Enter questions that you'd like to discuss within the message consultation.
Attach any supporting videos, pictures, or documents for our Veterinarian to review, including: symptoms, skin infections, odd behaviours, etc.
Consultation summary provided upon completion. You can access your past consultation summaries at any time.
Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.

Get Started

Begin Using Smart.Vet and Address Your Pet Concern!

It's extremely easy to use our platform. Follow the simple steps below!

Sign-up

Get started with Smart.Vet by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up and your first Message to a veterinarian is free using coupon code PETCARE

Send Message OR Schedule Appointment

Once in the application, select your preferred communication channel (video, phone) and select an available time slot. For less urgent concerns, send a message with photos and video to a vet and receive an answer in 24 hours or less!

Communicate with your Veterinarian

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for your viewing at any time. We can also send the consultation summary to your family veterinarian!

About Smart.Vet

Veterinarians have the most complete understanding of what is required to provide the highest standard of health-care for our pets, which is why our platform was built by veterinarians for pet owners and veterinarians alike. At the very core of our family here at Smart.Vet is our partner clinics. These clinics connect us to the veterinarians that support your pet’s needs and work with us to strive towards creating the best on-line community for your pets. Smart.Vet began out of a single clinic and is steadily expanding. Our ultimate vision is to allow clinics and veterinarians across Canada to expand the level of care offered to pets and their owners through our conversational platform. This means providing all pet owners with a convenient and reliable platform through which to communicate and collaborate. Smart.Vet is based in Burlington Ontario. <BR> <BR> For more information, please contact us at Email: info@smart.vet or Phone: (905)-336-2800

Are You Veterinarian or Clinic Owner?

Join our winning team today! If you're a veterinarian, join our Smart.Vet Network. If you're a clinic, setup your own white-labeled version of Smart.Vet today and connect it to your clinic's website

Are you a Veterinarian?

We are always looking for veterinarians to join our network. Become a Smart.Vet today and begin helping animal lovers across the province, and earn extra income! To get started, email info@smart.vet

Are you a Clinic Owner?

Do you want your own white-labeled version of Smart.Vet for your clinic? We offer a fully branded solution to clinic owners with easy integration into your existing website. We can get you setup in as little as 30 minutes and provide onsite training. Begin offering your clients tele-health today with your own Smart.Vet. To get started, email info@smart.vet