Greetings,

We have successfully rolled out major updates to our coupon system. By default, our coupons are only eligible for a single use per pet owner. With the new coupon features, you can now create coupons for a specific dollar discount or percentage discount off your consultation fees.

Coupon Name: This is the name of your coupon (internal use only)
Coupon Code: This is the code you provide your clients for usage
Percentage Discount: The % off the consultation fee
Amount Discount: The $ off the consultation fee
Expiry Date: This is the date when the coupon will no longer be active
Limit Redemptions: This is the amount of total redemptions for this coupon.

Greetings from the Product Team,

We have started our PIMS integrations this week. This new capability will allow you to sync your practice management software with our your new telehealth platform. Watch for an announcement in the coming weeks when this is live.

Regards,

Smart.Vet Product

Greetings,

We have completed another software release last night that includes some new highly requested features from our partner clinics:

1. Services – Assign Professionals to Services: You can now assign specific professionals to a service. Example, you can assign an RVT to an RVT specific service, or assign a Veterinarian to a Vet specific service. To leverage this new feature, simply open up a specific service and you will see a new ’employees’ section where you can bind a specific professional to the service.

2. Consultation Room – Export to PDF: You can now export the digital consultation room to a .pdf. This will include all of the client information, intake form answers, and consultation summaries. This can easily be uploaded into your PIMs software.

3. Cancelled Appointment Availability Enhancement: Now when you cancel an appointment, you will have the option to make that time-slot bookable for a new consultation.

4. Technical Support: We have created a technical support form directly within the client portal. Now your clients can reach out to us directly if they are experiencing an issue.

Our next software release is slated for Wednesday April 29 / Off-hours with a more new features!