We’ve recently rolled out an enhancement to our outbound booking system. Now you have the option of completing a pet owners address and intake form questions during the outbound booking sequence. You can also apply coupons during the outbound booking process if you’d like to give clients a free consultation or discounted consultation.

Greetings,

We are excited to announce some major product updates:

1. PIMS Integration – Medical History

Within the consultation room, you can now pull the patient’s medical history directly from your PIM. We support the following PIMS:

123Pet
Advantage
AVImark
ClienTrax
Complete Clinic
Cornerstone
DVM Manager
DVMax
eVetPractice
HippoManager
HVMS
ImproMed
ImproMed Equine
Intravet
Stringsoft
V-Tech Platinum
VIA

To connect your PIM, email info@smart.vet to get started

2. Preload Files, Images, and Videos within a Service

You can now preload files, images, and videos into specific services that will automatically appear in the consultation room when booked by a pet owner

3. Video Test Call

Before joining consultations, you can test your video and microphone by clicking on the ‘Test Video’ button within the left-hand navigation menu. If your pet owners are having issues with their video, have them click the ‘Test Video’ button.