December 21, 2021
We’ve recently rolled out an enhancement to our outbound booking system. Now you have the option of completing a pet owners address and intake form questions during the outbound booking sequence. You can also apply coupons during the outbound booking process if you’d like to give clients a free consultation or discounted consultation.
June 24, 2021
We are excited to announce some major product updates:
1. PIMS Integration – Medical History
Within the consultation room, you can now pull the patient’s medical history directly from your PIM. We support the following PIMS:
To connect your PIM, email firstname.lastname@example.org to get started
2. Preload Files, Images, and Videos within a Service
You can now preload files, images, and videos into specific services that will automatically appear in the consultation room when booked by a pet owner
3. Video Test Call
Before joining consultations, you can test your video and microphone by clicking on the ‘Test Video’ button within the left-hand navigation menu. If your pet owners are having issues with their video, have them click the ‘Test Video’ button.